Webshop and warehouse
You can consider the website as our store window, while the warehouse is the heart of our business. The idea behind our work is that a smoothly operating warehouse is the key to a high level of customer service, flexibility, and quick order processing. Our warehouse consists of storage halls whereas the last space was completed in the third quarter of 2016. The new warehouse addition has enabled us to offer a much wider range of products and made us able to negotiate even better prices for our customers.
“Receipt of goods, warranty claims, dispatch, and optimization. Good and efficient logistics is a key element in the efforts of offering the best customer service”
Online shopping has to be easy and secure
With many years of experience in e-commerce, we have attractive arrangements with PostNord, DPD and GLS, among others. This is essential to ensure safe shipping and the option of day-to-day delivery in some countries. Seeing as we have more than 17.000 part numbers in stock, we send packages with a big size span; everything from small envelopes with valves and brake pads to assembled bicycles and scooters.
Speedline A/S has been online for more than 15 years and has always focused on easy and transparent handling of orders online. High customer service is a cornerstone in our DNA and we do everything we can to make you feel safe when you order from Speedline.dk. You can see what other customers think of us on Trustpilot.
Our encrypted payment system ensures a safe and easy payment process where we collaborate with the best in the business of online payment. We furthermore use https on our entire website.
Immediately after you have placed your order, the warehouse begins to find and pack your order so that it can be sent out to you. On business days that means the package will most likely be delivered to you within 24 hours.
E-commerce has to be easy, credible and efficient. Read more about delivery and shipping costs from our warehouse in Skanderborg, Denmark. Some times we have campaign offers, take a look under discount codes to see our current discounts.
If you are unlucky
Should you against our expectations, receive a wrong or defective item we will naturally exchange it, without charge. By using your Right of withdrawal, slightly different rules apply, although it is still fast and easy. Below you will find the necessary help, depending on your situation.
You can, of course, both pick-up or return your items at our physical store:
Contact our webshop
We are at the ready to help you and you can contact us in several ways:
- Call our Danish customer service on +45 86511181
- Send an email to email@example.com (We reply within 24 hours during all business days)
- You also have the option of chatting to us directly, on our website